The digital operating system for European SMEs

Turn manual processesinto applications your team actually uses.

BuildFlow designs and runs modular applications for Portuguese and European SMEs — expenses, treasury, HR, quality, maintenance and AI — with fast implementation, integrated data and full control.

GDPR compliantHosted in the EUMade in Portugal
The problem

Your business doesn't need another tool. It needs to stop losing control.

Processes live across spreadsheets, emails and chats. Information goes missing. Decisions depend on who remembers.

Today

Operations happen everywhere — except where they should.

Duplicated Excel files and versions flying around in email.
Approvals via WhatsApp with no traceable record.
Untracked emails and requests lost in someone's inbox.
Information spread across folders, drives and paper.
Decisions made without consolidated data.
Processes that depend on a single person.
Audits become painful when someone asks what happened.
Isolated systems that don't talk to each other.
With BuildFlow

One platform. Connected data. Clear ownership.

Unified data in one place, fully searchable and filterable.
Traceable approvals with owner, deadline and history.
Automatic audit trail for every meaningful action.
Real-time dashboards by area, team and owner.
Role-based permissions — everyone sees what they should.
Automation of repetitive tasks and notifications.
Integration with ERP, Microsoft 365, SharePoint and APIs.
Operations that keep running when someone is out.
The solution

A modular platform to organise operations and automate processes.

Start with a single module and grow into more. No painful migrations. No rewriting your whole operation.

Modular

Switch on only the modules you need today. Add more as your operation evolves.

Shared data

Customers, suppliers, employees and assets are shared across modules.

Permissions and roles

Granular RBAC: define who sees, who approves and who decides on each process.

Operational dashboards

Clear visibility by department, with configurable indicators and alerts.

Native integrations

APIs, webhooks and links to the Microsoft ecosystem, ERPs and your existing tools.

Guided onboarding

Setup, data import and training delivered by the BuildFlow team.

Applications

Applications designed for the operational reality of European SMEs.

Each application solves a concrete pain. Start with one, add others as your operation grows.

Available

Expenses & Tax

Lost receipts and approvals via email.

From scattered expenses to tax-ready control with OCR, validation and clean export.

  • Photo capture with automatic OCR
  • Approvals with owner and full history
  • SAF-T export and link to your accounting software
View application
Available

Collections & Treasury

Forgotten payments and zero cash visibility.

From forgotten invoices to forecasts, alerts, automatic dunning and full cash visibility.

  • Dunning engine with automatic escalation
  • Treasury forecasting based on invoices and history
  • Reconciliation with Multibanco and MB WAY
View application
Available

Quality

Non-conformities in spreadsheets, improvised audits.

ISO 9001-aligned quality management — NCs, audits, corrective actions and controlled documents.

  • NC tracking with root-cause analysis
  • Audit planning and execution
  • Document control with versions and approvals
View application
Pilot

HR & Compliance

Attendance and leave requests handled over email.

Employee directory, attendance, leave and training in one place, aligned with Portuguese labour law.

  • Full directory with profiles and documents
  • Leave requests with approvals and balances
  • Training and certifications with validity alerts
View application
Pilot

Maintenance

Equipment standing still and missed maintenance windows.

Asset registry, work orders and preventive maintenance — fewer outages, longer asset life.

  • Asset registry with full technical history
  • Work orders with ownership and deadlines
  • Preventive plans by time or usage
View application
Available

AI Chatbot Builder

Teams answering the same question over and over.

Chatbot grounded in your company knowledge, embeddable widget, and human handoff when needed.

  • RAG over your documents and procedures
  • Embeddable widget for any website
  • Inbox and handoff to your internal team
View application
Available

Training Quiz

Training delivered, knowledge lost.

Post-training assessment with gamification, teams and retention analytics by topic.

  • Question bank by topic and difficulty
  • Team sessions with QR code and live scoreboard
  • Retention analytics and weak-spot review
View application
How we start

Start small. Ship fast. Evolve with the operation.

A clear, phased and measurable process. No vague proposals. No open-ended budgets.

01 / 05

Diagnostic

Structured conversation to understand processes, pains and where the biggest ROI lies.

02 / 05

Pick the first process

We identify the process with the most impact and define scope, timeline and success metrics.

03 / 05

Configure or build

We configure the standard module or build a bespoke application tailored to your operation.

04 / 05

Team onboarding

Hands-on training, data migration and close support during the first weeks.

05 / 05

Measure and evolve

Clear indicators, continuous fine-tuning, and new modules when the operation asks for more.

Trust and security

Built for companies that need control, not just pretty interfaces.

Designed from day one to handle audits, GDPR and real-world IT requirements.

GDPR compliance

Data handling, retention and data-subject rights aligned with the EU regulation.

European hosting

Infrastructure in EU data centres, with data sovereignty.

Encryption in transit and at rest

TLS for all communications and encryption for stored data.

Granular RBAC

Roles and permissions that separate viewers, approvers and decision-makers.

Detailed audit trail

Event log for relevant actions with timestamp, author and context.

Full export

Your data is yours. Full export in open formats whenever you want.

Per-customer isolation

Multi-tenant architecture with data isolation down to the database level.

Backups and recovery

Automated daily backups with configurable retention and recovery drills.

Security isn't a marketing page. It's the foundation we operate on.

Integrations

Connected to the ecosystem your business already runs on.

Microsoft 365, SharePoint, Excel, ERPs, APIs and webhooks. Connected, not isolated.

PHC

By project

Microsoft 365

Native

SharePoint

Native

Excel

Native

Power Automate

By configuration

REST API

Native

Webhooks

Native

Email

Native

WhatsApp

By configuration

ERP and accounting

By project

Integrations available natively or through configuration and implementation. Can't find yours? Let's talk.

Use cases

Visible outcomes in every department.

The same platform solves different pains — it depends on where the biggest impact lives in your operation.

Finance

Problem

Expenses and collections scattered across spreadsheets and email.

How we step in

We centralise invoicing, expenses and treasury with approvals and audit.

Outcome

Faster monthly close and reliable cash forecasts.

Administration

Problem

Repetitive administrative processes with no tracking.

How we step in

Automation of internal requests, contracts and admin tasks.

Outcome

Less manual work, more visibility on what's in motion.

Human Resources

Problem

Attendance, leave and training spread across files.

How we step in

A single employee directory with HR-specific workflows.

Outcome

Labour compliance and time freed for what really matters.

Operations

Problem

Operational tasks with no pattern, no indicators.

How we step in

Work orders, maintenance and checklists with owner and deadline.

Outcome

Predictable operations, fewer outages, fewer surprises.

Quality

Problem

NCs and audits managed on paper.

How we step in

A full quality management system aligned with ISO 9001.

Outcome

Audit-ready. Corrective actions tracked end-to-end.

Executive team

Problem

Decisions without consolidated real-time data.

How we step in

Cross-cutting dashboards with indicators by area and team.

Outcome

Faster decisions, backed by real data.

Ready to turn a critical process into a real application?

Start with a conversation. We identify the process with the most impact and show you the fastest path to digitise it, with competitive cost and clear ROI.

No-commitment discovery callReply within 1 business dayScope and cost defined before we start